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Your order will be shipped within 2 business days from Colorado USA. Due to extreme volumes, UPS & USPS are experiencing long delays, and packages are taking longer to reach their destinations than usually expected.

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Shipping Information

Due to the Coronavirus pandemic and enacted safety measures, ship times for orders of in-stock merchandise have been extended. For non-guaranteed basic shipping ($4.99), orders leave our warehouse 2 to 3 days later than normal. Expected delivery for US customers is 7 to 10 days from the order date (although most orders leave our warehouse sooner), except for orders placed on Friday, Saturday or Sunday. Guaranteed delivery, such as UPS 3-day, etc., will ship on the day received except for orders placed on Friday, Saturday or Sunday.

Orders shipped to Alaska, Hawaii, US Territories, and APO addresses will require longer shipping times.

For international orders with basic shipping ($5.99), the expected delivery is two weeks or more from the date the order is placed. Guaranteed delivery, such as UPS 3-day, etc., will ship on the day received except for orders placed on Friday, Saturday or Sunday.

Please note: Pony-O cannot guarantee any specific processing times. This is only an estimate.

We are the patent holder and sole distributor of Pony-O, Bun Barz, and Bling Ringz. On occasion, certain colors may be back-ordered due to popular demand. We work diligently with our manufacturers to get product made and shipped, but most shipments are delayed at this time. And remember: if you aren’t ordering from ponyo.com, it’s a cheap knock-off!

We appreciate your patience!

Returns

We offer a 30-day money back guarantee. Please contact us at 303-838-6976 or < a href="mailto:support@ponyo.com">support@ponyo.com< /a> to start the return process. We do not, however, provide a return shipping label.

CountryMaximum order value before taxTax charged *Special Details
*United Kingdom19.38 USDVAT8 Pounds Royal Mail Service charge
Australia660.00 USDVAT 
Canada15.09 USDGST 
Germany22.00 USDVAT 
Netherlands22.00 USDVAT 
*Brazil50.00 USDDuty/no VATWhen max value is reached Customs/Duties will be applied
*France161.00 USDDuty/no VATWhen max value is reached Customs/Duties will be applied
New Zealand157.00 USDVAT 
*Singapore286.08 USDDuty/no VATWhen max value is reached Customs/Duties will be applied
Italy22.00 USDVAT 
*Sweden163.00 USDDuty/no VATWhen max value is reached Customs/Duties will be applied
Ireland22.00 USDVAT 
Spain22.00 USDVAT 
Finland22.00 USDVAT 
Norway33.00 USDVAT 
Switzerland65.00 USDVAT 
*Philippines195.00 USDDuty/no VATWhen max value is reached Customs/Duties will be applied
Austria22.00 USDVAT 
Belgium22.00 USDVAT 
*Russian Federation541.00 USDDuty/no VATWhen max value is reached Customs/Duties will be applied
Denmark10.00 USDVAT 
Argentina25.00 USDVAT 
Poland22.00 USDVAT 
Hungary22.00 USDVAT 
Colombia200.00 USDVAT 
*Greece161.00 USDDuty/no VATWhen max value is reached Customs/Duties will be applied
Portugal22.00 USDVAT 
*Ukraine161.00 USDDuty/no VATWhen max value is reached Customs/Duties will be applied
Korea, Republic of150.00 USDVAT 
Indonesia75.00 USDVAT 
*India150.00 USDDuty/no VATWhen max value is reached Customs/Duties will be applied
Turkey12.00 USDVAT 
Puerto Rico800.00 USDVAT 
Chile30.00 USDVAT 
Iceland8.00 USDVAT 
Japan8.00 USDVAT
  • Please note: this is not a fee charged or collected by Pony-O, but by your local postal service.