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ORDERS ARE SHIPPED WITHIN 2 BUSINESS DAYS FROM COLORADO USA. DUE TO EXTREME VOLUMES AND COVID-19, ALL CARRIERS MAY EXPERIENCE SOME DELAYS IN DELIVERIES AROUND THE WORLD.

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Shipping Info

Shipping Information:
  • The majority of orders for in-stock items are shipped directly from our warehouse within 1 to 2 business days of receipt, by First Class Mail via the US Postal Service. You may choose expedited shipping, such as Priority or Express Mail, for faster and guaranteed shipping times.
  • Your product should arrive within 4 to 10 business days from date of order. Please note: this is only an estimated window and Pony-O has no control over a parcel once it leaves our warehouse in Colorado USA. Shipping times are varying and may be delayed longer due to COVID-19.
  • All incoming taxes and import duties are the responsibility of the customer. Pony-O Hair Accessories IS NOT liable or responsible for the customs charges and taxes levied by your country.
    UK and other international buyers are responsible for any customs duties, GST, or VAT fees which may arise. Customs duties and VAT fees are a tax imposed by the destination country upon the buyer and are separate from shipping costs. They cannot be predicted, altered or payed by the seller. We are unable to mark packages as "gift" as this is a federal crime in the United States. Please review your country's tax policies before ordering.